All items for return or exchange must be sent back within 14 days of receiving your delivery in a resellable condition – unwashed, unworn (except for the purposes of trying on) and with original tags attached to receive your refund.
UK Returns
How do I return an item ?
Returning items to us is completely free!* Simply send an email to woof@lovemyhound.com and we will email you a pre-paid postage label. Package up your items, stick on the Royal Mail delivery label and drop it off at your local post office. We recommend that you obtain a proof of postage receipt from the Post Office as we can’t be held responsible for packages that fail to arrive. Orders placed online cannot be returned in-store for a refund.