All items for return or exchange must be sent back within 14 days of receiving your delivery in a resellable condition – unwashed, unworn (except for the purposes of trying on) and with original tags attached to receive your refund.
UK Returns
How do I return an item ?
Returning items to us is completely free!* Simply send an email to woof@lovemyhound.com and we will email you a pre-paid postage label. Package up your items, stick on the Royal Mail delivery label and drop it off at your local post office. We recommend that you obtain a proof of postage receipt from the Post Office as we can’t be held responsible for packages that fail to arrive. Orders placed online cannot be returned in-store for a refund.
*Only first return is free. When Exchanging an item, hold onto the original item until the exchange arrives, if you need to return both items you can then use your free retunrs label.